Get a Free Patient Lifecycle Assessment

About The Patient Lifecycle Assessment

Join Brittany Williams, COE, COA, Solutions Consultant at Vital Interaction and former ophthalmic practice administrator alongside Hillary Reichel, Director of Implementation at Clearwave, for a focused consult that maps your pre-visit, during-visit, between-visit, and post-visit workflows, then pinpoints quick improvements you can launch in the next 30 days to: 

• Reduce missed appointments and stabilize schedules with smarter reminders and simple rescheduling.

• Increase self-service bookings to lower call volume and lighten staff workload.

• Accelerate check-in by boosting pre-registration completion and patient-led intake.

• Improve point-of-service and pre-visit collections for smoother cash flow.

• Strengthen patient satisfaction and data quality.

Who This Is For

• Ophthalmology, Dermatology, other specialty groups with 5+ providers.

• Multi-location or fast-growing practices.

• Teams with high call volume, no-show issues, intake bottlenecks, or slow collections.

What You'll Get

• A snapshot of your current patient journey using the VI x Clearwave framework.

• 2 to 3 prioritized opportunities with why they matter.

• A 30-day launch plan with steps, owners, and simple benchmarks.

• Optional check-in at day 30 to confirm results.